This workshop, developed specifically for small business owners and managers, will provide you with the tools necessary to improve customer service across your entire organization. You’ll learn how to use improv to provide high quality customer service to the customers you love and the ones that don’t love you yet. By the end of this workshop you’ll learn how improv can improve your day to day interactions with customers to drive sales and increase your bottom line, and how it can aide in crisis management on the days when you can’t remember why you decided to start your own business.
About Your Instructor:
Anoo Tree Brod is an award winning speaker and actress, performing with Transactors Improv Company, Danny Canoe and various other improv companies. In addition to performing on stage and in film, she teaches improv in various locations throughout the U.S. to corporations, organizations and individuals who want to enhance leadership and communication skills in creative and unique ways.